God is loving but He is also Just. We do have free will and God is sovereign. He will send the lost to perdition for eternity where the memory of them will be forgotten. You will forget your loved ones that perish. Save them while you can. "For the living know that they shall die: but the dead know not any thing, neither have they any more a reward; for the memory of them is forgotten."

She had me until she began holding "information" to sell her book.